Daily Board
Daily Board is an app specialized for tablet products. In the early days, it played the same role as a computer screensaver. When I took charge of this app, my task was to find meaningful user scenarios for the Daily Board, define key features, and install them on tablets.
Role
User research
UX/UI Design
Period
Feb 2020 - Oct 2020
Collaboration
A graphic designer
A user researcher
A Product manager
S/W engineers
Project Scope
The project scope was creating the user scenario for using Daily Board app in Galaxy Tab S7 including discovery of user needs about the new features.
Project Goal
"Discover Meaningful User Scenario of Daily Board"
How to make the useful Daily Board app at home
Focus Group Interview
I conducted focus group interviews with existing Daily Board users to understand their potential needs. Among Galaxy tablet users for more than 12 months, 10 people who had used the daily board for more than 3 months were recruited.
Introduction and Background:
Q1. Can you briefly describe how you use the Daily Board app on your Galaxy Tab in your daily life?
Q2. What are the primary reasons you rely on the Daily Board app?
Q3. Current Usage and Pain Points:
Q4. What features of the Daily Board app do you find most useful or valuable in your daily routine?
Q5. Are there any aspects of the current app that you find frustrating or inconvenient?
Information Needs:
Q6. What types of information do you wish the Daily Board displayed that it currently doesn't?
Q7. Are there specific widgets or cards you would like to see added to the app to better suit your daily needs?
Customization and Personalization:
Q8. How important is the ability to customize the appearance and content of the Daily Board app to you?
Q9. What customization options or features would you like to have to tailor the app to your preferences?
Q10. Productivity and Organization:
Q11. In what ways could the Daily Board app help you become more productive or organized in your daily life?
Q12. Are there specific productivity features or tools you'd like to see integrated into the app?
Integration and Connectivity:
Q13. Do you use other apps or services on your Galaxy Tab that you would like to see better integrated with the Daily Board app?
Q14. How important is seamless connectivity with other devices or services in your daily use of the app?
Accessibility and Ease of Use:
Q15. How user-friendly do you find the current Daily Board app interface?
Q16. Are there any accessibility features or improvements you believe should be implemented?
Energy Efficiency and Battery Life:
Q17. Do you use the Daily Board app as an always-on display, and if so, how does it affect your device's battery life?
Q18. What features or settings would you appreciate to optimize energy efficiency?
Security and Privacy:
Q19. How concerned are you about the security and privacy of the information displayed on the Daily Board?
Q20. What measures or features do you think should be in place to protect sensitive data?
Future Enhancements:
Q21. Can you envision any innovative features or functionalities that you believe would make the Daily Board app even more valuable to you?
Q22. Are there any emerging technologies or trends that you think the app should embrace?
User Experience and Design:
Q23. How important is the overall user experience and design of the Daily Board app to you?
Q24. Are there any design changes or improvements you'd like to suggest for a more visually appealing or intuitive experience?
Feedback and Communication:
Q25. How often do you provide feedback or suggestions for app improvements to Samsung?
Q226. What would encourage you to provide more feedback in the future?
Wrap-Up:
Q28. Is there anything else you'd like to add regarding your needs and expectations for the Daily Board app on your Galaxy Tab?
User Needs
Through focus group interviews, it was found that users mainly wanted to use the Daily Board app in their personal space, especially at home. They did not want to expose their personal information to others, but wanted to access information quickly and use it in the form of a personalized board. They also wanted to increase productivity by installing a simple memo function. What was unique was that they wanted to see the weather information in the largest and coolest way possible.
Quick Access to Information
Users wanted easy access to essential information without the need to unlock their device fully. They hoped Daily Board app could display a customizable dashboard of important details such as date, time, weather, calendar events, and notifications at a glance.
Customizable Dashboard
Users required the ability to personalize the Daily Board with widgets or cards displaying various information sources or app shortcuts. This allows them to tailor the app to their preferences and needs.
Productivity
Some users used the Daily Board app to help them stay organized and productive. They expected features like calendar integration, to-do lists, and reminders to keep track of their daily tasks and appointments
Weather UpdateS
Access to up-to-date weather information was often a crucial requirement for users who used their tablet as a daily information hub. This could help them plan their day accordingly.
Ideation of User Scenarios
Based on the user's needs, I imagined a virtual usage scenario to derive a more specific and future-oriented scenario. I wrote down various scenarios imagining a user going about their day using the daily board app at home.
Scenario 1: "Morning Routine"
User Profile: Sarah, a working professional, starts her day using her Samsung Galaxy Tab as a central information hub.
Sarah wakes up in the morning and picks up her Samsung Galaxy Tab from the bedside table. As she approaches the tablet, the Daily Board app's morning theme greets her with the date, time, and a beautiful sunrise background.
Sarah sees a widget displaying the local weather forecast, helping her decide what to wear for the day.She taps the calendar widget and views her schedule for the day, making note of her meetings and appointments.
After reviewing her schedule and to-dos, Sarah swipes through the Daily Board to check for any important notifications, which are neatly displayed in a dedicated section.
Satisfied that she has all the essential information, Sarah goes about her morning routine feeling organized and prepared for the day.
Scenario 2: "Home Office Productivity"
User Profile: John, a remote worker, uses his Samsung Galaxy Tab to stay productive while working from home.
John sets up his Samsung Galaxy Tab on his home office desk.
He activates the Daily Board app in work mode, which displays a clean and minimalistic interface.
The app shows the current time and date, creating a focused work environment.
John sees his task list prominently displayed on the Daily Board, helping him stay on top of his work assignments.
He swipes to access the calendar widget to quickly check for any upcoming meetings or deadlines.
John uses the Daily Board's quick access buttons to launch productivity apps like Microsoft Teams and Google Docs.
Throughout the day, he glances at the Daily Board to track progress on his tasks and remain organized.
Scenario 3: "Evening Relaxation"
User Profile: Emily, a student, uses her Samsung Galaxy Tab for both productivity and relaxation. In the evening, Emily places her Samsung Galaxy Tab on a stand in her living room. She selects the evening theme in the Daily Board app, creating a cozy ambiance with a soothing background. She uses the Daily Board's music widget to play her favorite calming playlist.
As she winds down, Emily checks the weather widget to plan an outdoor activity for the next day. Before bed, she sets the Daily Board to a night mode, ensuring a peaceful night's sleep.
These virtual UX scenarios demonstrate how users with different needs and routines can utilize the Daily Board app on a Samsung Galaxy Tab to enhance their daily lives, whether it's for starting the day, boosting productivity, or unwinding in the evening. The app's customization and informative features play a key role in providing a tailored user experience.
Proposed Design
Finally, our team decided to implement a music player, weather, clock, calendar, and memo in the daily board app. Considering tablet usability, I increased readability by arranging information in large chunks and designed it in an ambient design style to subtly blend in with home interior. Additionally, a dark theme was designed to prevent glare at night.
[Music Player]
[Music Player Detail]
[Weather]
[Clock]
[Calendar]
[Memo]